How we protect your data
We use encrypted connections on all our sites, and each business’s data is isolated from the others. Two-step verification is available for your account and mandatory for the Pixel Factory administrator. We log Pixel Factory’s access to customer sites, and we apply limits against repeated attempts and bot protection. Card details are received directly by our payment processor; we do not store them.
We apply reasonable measures, but no system is infallible.
If you find a vulnerability
Write to us at soporte@pixelfactory.gt with the details and the steps to reproduce it. We appreciate good-faith reports. While investigating, do not access other people’s data, do not affect the service of other users, and give us a reasonable amount of time to fix it before disclosing it. We also publish this at /.well-known/security.txt.
If an incident occurs
If an incident affects your data, we notify you without undue delay, with what happened, the data affected and what you can do. We notify PixelMaker customers within a maximum of 48 hours (see Data processing agreement).
Last updated: October 20, 2026.