Request a Quote for Your Business
Website, app, AI or a system of your own, with a written proposal.
Chat on WhatsApp for a quoteContact
Get a Project Quote on WhatsApp
Tell us your goal and we will send you the scope, timeline and price in writing. We are available Monday through Sunday.
Monday to Sunday, 6:00 a.m. to 8:00 p.m. (GMT-6)
Existing Client Support
If you are already a client, open a ticket from your account: we handle it according to your plan’s priority.
Open a ticketWhat happens after you reach out
Mon–Sun, 6:00 to 20:00 (GMT-6)
Initial Consultation
Share your business model, goals, and project requirements with our team.
In writing
Written Proposal
We deliver a formal proposal specifying exact deliverables, timeline, and fixed investment.
50% initial deposit
Project Kickoff
Once you approve the proposal, you submit the 50% deposit and development begins immediately.
Customer Care & Claims
If any aspect of our service fell short of your expectations, please let us know. A dedicated team member will handle your case personally, providing an official ticket number, logging date, and formal resolution date.
You retain full statutory rights to contact the Consumer Protection Directorate (DIACO).
Legal Notice- Call +502 3007-5046
- Submit a claim on WhatsApp
- Email soporte@pixelfactory.gt
- Monday to Sunday, 6:00 a.m. to 8:00 p.m. (GMT-6)